Less time on administration, more time for patients. How can digital tools help aesthetic practices achieve this? In this episode of Aesthetically Speaking, Paola Chellew speaks with Ryan Crump, founder and CEO of Health Access, a South African cloud-based practice management platform.
Ryan explains how bringing bookings, billing, patient records, digital consent forms, clinical photography and stock management into one system can help simplify the daily running of a practice.
The conversation covers:
- Online bookings and automated appointment reminders.
- Digital consent, photography permissions and patient record keeping.
- Data privacy, security, staff access controls and audit trails.
- Treatment charting linked to stock management.
- Financial reporting to support practice decisions.
- Training and support when moving from paper to digital systems.
- Health Access’s plans for AI tools to assist with administration and patient communication.
For practitioners, practice owners and administrative teams, this interview offers a practical look at the technology behind a more organised practice and a more connected patient experience.
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Guest: Ryan Crump, founder and CEO of Health Access
Website: www.healthaccess.co.za
Instagram: www.instagram.com/healthaccess_soft
Facebook: www.facebook.com/HealthAccessLive
Email: info@healthaccess.co.za
Phone: +27 60 087 2136
💉 Disclaimer: The information provided in this video is for educational and informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare professional for any medical concerns or treatments. The opinions expressed are those of the individual speakers and should not be taken as a substitute for personalised medical guidance.
About the author
Paola Chellew is a freelance journalist and regularly writes for a number of publications. A former professional contemporary dancer, she has always loved the arts in all their forms. She has been a freelance writer for many years and has been published in various magazines including Live Out Loud, Private Life and Do It now magazines. Her passion for beauty and skincare started in her teens, when she would read every beauty editor’s picks and reviews. Serious about skincare, she has researched medical-grade products for over ten years, as well as aesthetic treatments to restore and repair skin to look its best. Since entering her 60s, she has dedicated her blog to the “over 50s and beyond Club”, shining a spotlight on a generation that is seemingly sidelined by the beauty industry. “There is no age limit for when you stop being beautiful – a gorgeous lipstick, a sexy fragrance, radiant skin- these are not synonymous with youth- they are just things that add an extra sparkle to my day”.